MELTHORIS Money Back Guarantee

At MELTHORIS, we are dedicated to providing our clients with high-quality products and exceptional customer service. Your satisfaction is our top priority. To ensure confidence in your investment, we offer a comprehensive Money Back Guarantee policy. Please review the details below:

Eligibility for Refund

• Purchases are eligible for a full refund within 30 days from the date of receipt.
• The product must be in its original condition, unused, and in its original packaging.
• Proof of purchase is required to initiate the refund process.

Non-Refundable Items

• Gift cards and promotional items are not eligible for refunds.
• Custom orders or personalized products are not eligible for refunds unless they are defective.

Refund Process

1. Contact MELTHORIS Customer Service at [email protected] or call us at (555) 123-4567 to initiate the refund process.
2. Provide the order number and photos of the product for verification.
3. Our team will review your request and provide instructions for returning the item.
4. Upon receiving and inspecting the returned item, MELTHORIS will process your refund within 7 to 10 business days.

Refund to Original Payment Method

All refunds will be credited to the original payment method used at the time of purchase. Please note, depending on your financial institution, the credit may take additional time to appear on your statement.

Contact Us

If you have any questions or concerns regarding our Money Back Guarantee policy, please do not hesitate to contact us at [email protected].

We appreciate your business and are committed to ensuring a satisfactory shopping experience with MELTHORIS.